Shipping policy

Shipping and delivery

We offer made-to-order merchandise fulfilled by Printful and selected products shipped directly by The Professionals Network Store. Please check each product page for details.

Processing and delivery

Made-to-order items must be produced before they ship. Production time is separate from carrier transit time. Timing varies by product, availability, destination, and carrier. Any delivery dates shown are estimates, not guaranteed arrival dates.

Products fulfilled from different locations may arrive in separate packages. Tracking information is provided when available.

Shipping charges

Available shipping methods and charges are displayed at checkout for your destination and order. Express shipping, when offered, does not necessarily shorten production time. Some methods require a phone number.

Address changes and delivery problems

Please check your delivery address before ordering. If you need a correction, contact us as soon as possible; changes may not be possible once processing or shipping has begun.

For a delayed, missing, damaged, or incorrect delivery, email support@theprofessionalsnetwork.net with your order number and details. Include photos for damage or print-quality issues. Contact us before sending any item back so we can provide the appropriate instructions.